Profile password
A profile password is extra protection: even someone signed in to the account can't open the profile without it.
Set
- Stop the profile.
- Profile settings → Protection → Set password (6 characters or more).
- Change and Remove password are there too.
How it works
The password is asked once per app session — the “Profile password” window → Open. Colleagues and your other computers need the same password.
Important
We don't store the profile password and can't recover it.
Possible errors
The profile is password-protected.
Why: The profile password hasn't been entered in this session.
What to do: Enter the password in the window that appears.
Wrong password.
Why: The profile password doesn't match.
What to do: Check your keyboard layout. Ask whoever set the password.
Turn on account encryption in Settings first.
Why: The profile password works on top of account encryption.
What to do: Settings → Encryption → Turn on.
Stop the profile to change its password.
Why: The password can only be changed on a stopped profile.
What to do: Stop the profile.
The password is shorter than six characters.
Why: At least 6 characters are required.
What to do: Choose a longer password.
Data for “…” wasn't sent: The profile is password-protected. Open it here to release the lock.
Why: The key wasn't unlocked when the profile was closed, so the data wasn't encrypted for sending.
What to do: Launch the profile on this computer and enter the password — after you close it, the data will be sent and the lock released.