Features

Profiles and fingerprintProxiesHollyProxyTDS.ceo trackerTeam and permissionsLive view and remote controlCookies and auto warm-up2FA vaultAutomation and APIEncryption

Solutions

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How encryption works

Help · Security

Encryption keys are created on your computer. Cookies, tabs, proxy passwords and 2FA keys are encrypted before they're sent — the server stores only ciphertext.

Enable

  1. Settings → Encryption → Turn on (or the window after signing in).
  2. The account key is protected by your account password.

On another computer

After signing in, an Account password window appears — enter the password once, and the key stays on this computer. Status: On, key is on this computer or On, key is locked → Open.

What doesn't work without encryption

  • Live view and remote control
  • Profile password
  • Transferring profiles to another account
  • Opening encrypted profiles and team profiles

Technical details

Argon2id from the password, XChaCha20-Poly1305 for data. The profile key is wrapped in the account key; team profiles are also wrapped in the team key.

Possible errors

Profile data is encrypted. Unlock encryption in Settings with your account password; for a team profile, the team owner must open the app once.

Why: The account key isn't unlocked on this computer, or the team key hasn't been received yet.

What to do: Settings → Encryption → Open and enter your account password. For a team profile, ask the Owner to open GetAntik.

wrong account password

Why: The password doesn't match the key.

What to do: Enter the password you sign in with. If it was changed on another computer, use the new one.

couldn't decrypt the data: wrong password or corrupted file

Why: Wrong key, or the profile snapshot is corrupted.

What to do: Check the password. If that doesn't help, open and close the profile on the computer where it last worked to send a fresh snapshot.

couldn't open the team key

Why: The team key hasn't been shared with you yet, or was shared before a password change.

What to do: Ask the Owner to open the app — the key will be shared automatically.

Didn’t find an answer?

Contact Support from the app: Settings → Support. Include the error text so we can answer faster.

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