Security
Encryption, account password, two-factor authentication, profile password, account recovery.
How encryption works
Keys are created on your side; the server only sees ciphertext.
Account password
How to change your password and why you can't change it in the dashboard with encryption on.
Two-factor authentication (2FA)
Enabling it, backup codes, code on launch.
Profile password
An extra layer of protection on top of account encryption.
Recovering a forgotten password
Recovery through Support with an offline key.
Didn’t find an answer?
Contact Support from the app: Settings → Support. Include the error text so we can answer faster.
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