Live view and remote control
The Owner and members with the Watch members’ browsers permission see a colleague's browser in real time and can take control. Frames are encrypted and visible only to the viewer.
Requirements
- The profile is shared with the team (Share with team).
- You're the Owner or an Admin, or have the Watch members’ browsers permission.
- You have encryption turned on.
- The profile is open by someone else, not you.
How to watch
Right-click the profile → Watch browser, or Team → Now → Watch. A LIVE window opens. If the profile is still launching, you'll see a note that the picture will appear as soon as the browser is ready.
Control (remote control)
The Take control button sends your mouse, scroll wheel and keyboard to your colleague's browser. While it's on, you'll see “You're controlling this browser”. Click again to hand control back.
What the member sees
A banner in the app, “Your browser is being watched by: …”, and a red LIVE on the GetAntik extension icon.
Possible errors
You can only watch profiles shared with the team.
Why: Personal profiles aren't streamed.
What to do: The profile's owner uses Share with team.
Only the team Owner, or someone they've allowed, can watch members' browsers.
Why: You don't have the permission.
What to do: Ask the Owner for the Watch members’ browsers permission.
Nobody has this profile open right now.
Why: There's nothing to watch — the profile is closed.
What to do: Wait until the member opens the profile.
You have this profile open yourself.
Why: You don't need to watch your own browser.
What to do: —
To watch, turn on encryption in Settings: frames are encrypted with a key only you have.
Why: Without your key, the frames can't be encrypted.
What to do: Settings → Encryption → Turn on or Open.
This profile's browser isn't available for streaming: it's closed or was opened before GetAntik restarted. Ask to reopen the profile.
Why: The member's app can't connect to the browser window.
What to do: Ask the member to close and reopen the profile.
The browser isn't responding, so the stream couldn't start.
Why: The member's browser is frozen or heavily loaded.
What to do: Try again in a few seconds. If it keeps happening, ask the member to reopen the profile.
The member closed the profile.
Why: The stream ended because the profile was closed.
What to do: —
The app on that computer disconnected.
Why: The member lost internet access or GetAntik closed.
What to do: Wait until they're back online and open the view again.
The member's browser didn't start within 2 minutes.
Why: The profile got stuck launching on the member's computer.
What to do: Ask the member to check the profile launch.
Lost connection to the server.
Why: You lost internet access.
What to do: Check your internet connection and open the view again.